Basics of quality – process capability analysis – quality gurus and their philosophies.

Quality standards – ISO 9000 series and 14000 series – Design of experiments – Anova analysis

Reliability – MTBF – MTTR - Acceptance sampling by variables and attributes – ASN – ATI – AOQL

IS2500 plans – MIL STD 105E – Control charts for variables and attributes - Taguchi methods, cases Concurrent engineering.

Quality function deployment – FMEA – Quality circles - Total quality management –Kaizen.


1) Juran J.M and Frank MGryna “Quality Planning and analysis”, Tata Mc Graw Hill,1990.

2) Genichi Taguchi et all., “Quality Engineering in Production System”, Mc Graw Hill, 1989.

3) Gabriel A Pall,, “Quality Process Management”, Prentice Hall,1987.